Security
Five layers between a member’s message and your data. Every one of them is on, on every plan.
Explicit owner list. Everyone else is a member, and the bot never guesses.
Members get snapshot answers only. No Sheets access, no shell, no files.
6 per person per hour, 150 per group per day, 10-second cooldown.
Only cleaned text reaches the decision model. No names, no numbers.
Rules block deletes and protected columns. Google version history is your undo.
Data flow
Honest status
No SOC 2 or ISO 27001 yet. We will pursue them when the hosted product has paying customers. Enterprise plans get a data processing agreement and a private deployment today.
WhatsApp on the self-hosted version uses an unofficial gateway (WAHA). It can get a number banned. Hosted plans use the official WhatsApp Business API; Telegram is official everywhere.
Retrieval is file-level, not embedding search. /prep picks the right files by subject and section. Semantic search across every page is on the roadmap.
Uptime target, not SLA, below Enterprise. Business plans target 99.5%. Enterprise gets a written SLA.